Submitted by: Luisa Bravo , Mar 15, 12:44
I’m experiencing a problem with the deposti of on issue on the Metadata Manager of my OJS journal - https://www.journalpublicspace.org/index.php/jps - DOI 10.32891.
I just attended one of your webinars and asked for help.
This is my problem: I successfully deposited all articles included in our latest issue https://www.journalpublicspace.org/index.php/jps/issue/view/68.
Every issue of the journal includes a pdf which is the full issue, that collects all articles and the cover. The full issue was labelled as ‘draft’ on Metadata Manager and I couldn’t proceed with the deposit.
I tried to move all articles under the issue, but after moving them I received a message of error, that I’m attaching below.
Now I can’t see my articles, since anytime I try to enter my journal I see this message.
Can you please help me?
Paul Davis , Crossref support, responded Mar 19 10:03
Many thanks for your email.
So I think this might have been down to you adding your journal from scratch rather than searching on the database for it as it has been already registered with us.
I have attached two videos explaining how to add existing journals and articles to your workspace. I have removed the journal for you now and re-added this, try adding the issue first and then adding the articles into there again. I am hoping you do not see the error message again.
If you do then please send me over the issue details and I will try to replicate the issue.
I hope this helps and if you have any further question or queries on this then please do not hesitate to contact us again.
Technical Support Specialist